All orders are processed within 4–7 Working days after order confirmation. Orders placed on weekends or public holidays will begin processing on the next working day.

Shipping charges are calculated based on the order value. Shipping charges can be viewed in the cart section at the time of checkout.

Once your order has been confirmed, you will receive an email with a tracking number. You can use this number on our website or on the shipping company's website to track your package in real time.

We currently ship only within India. We cannot deliver to Post Office boxes (P.O. Boxes) or addresses without a valid house/building number.

If your package has not arrived within 7 days of the estimated delivery date, please contact us at thehealthstore.info@gmail.com . We’ll open an investigation with the carrier and do our best to resolve the issue as quickly as possible.

We will do our best to ensure timely delivery of your order. However, in the rare case of a delayed delivery due to unforeseen circumstances such as natural disasters, transportation strikes, or other factors beyond our control, we cannot be held responsible for any inconvenience or losses that may arise.

If you wish to cancel your order, please contact our customer service team within 24 hours of placing the order or before dispatching the order by emailing thehealthstore.info@gmail.com .

We will process the cancellation and issue a refund as per our refund policy.